Find quick answers to your questions about Bammer Toyz! If you don’t find what you’re looking for, feel free to contact us at mchaffino72@gmail.com.
1. Shipping & Delivery
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Do you ship worldwide? Yes! While we are based in California, we ship our exclusive toys to families all around the globe.
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How long will it take to receive my order? Typically, orders are processed within 1-3 business days. Delivery usually takes 7–15 business days depending on your location.
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How can I track my order? Once your order ships, you will receive an email with a tracking number. You can track your package anytime at: https://kmmcxr-vh.myshopify.com/apps/track123
2. Orders & Payments
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What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and other secure digital payment methods.
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Can I change or cancel my order? Please contact us within 12 hours of placing your order if you need to make changes. Once the order is processed or shipped, we cannot modify it.
3. Returns & Refunds
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What is your return policy? We offer a 30-day return policy. Items must be unused and in their original packaging.
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What if I receive a damaged item? We’re sorry about that! Please email us a photo of the damaged product at mchaffino72@gmail.com within 48 hours of delivery, and we will send a replacement or issue a refund.
4. Safety & Quality
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Are your toys safe for children? Absolutely. Safety is our #1 priority. Every product in our collection is vetted for quality and safe play according to international standards.
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Do you offer gift wrapping? Currently, we do not offer gift wrapping, but our premium toys come in secure and professional packaging perfect for any occasion.