At Bammer Toyz, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

 

1. Return Policy

• Our return policy lasts 30 days from the date you receive your item. If 30 days have gone by since your delivery, unfortunately, we cannot offer you a refund or exchange.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

 

2. How to Start a Return

• To initiate a return, please contact us at mchaffino72@gmail.com with your order number and the reason for the return.

• Please do not send your purchase back to the manufacturer. We will provide you with the specific return address once your request is approved.

 

3. Damaged or Wrong Items

• Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so that we can evaluate the issue and make it right (replacement or full refund).

 

4. Refunds

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

 

5. Shipping Costs

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

6. Need Help?

For any questions related to refunds and returns, please reach out to us:

• Email: mchaffino72@gmail.com

• Address: 13171 Heritage Drive, Victorville, CA 92392, United States